Hotel Servigroup Diplomatic, Benidorm ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Gerona, 9-11, Benidorm, Spain, 03503

Hotel Servigroup Diplomatic is a superior 4-star hotel located just 0.1 miles from Benidorm's Levante Beach. The hotel features modern architectural elements, including Ledglass windows that create a vibrant visual display in the evenings. It is well-regarded among national and international clients and is particularly suitable for adults seeking relaxation and leisure.

Location

Hotel Servigroup Diplomatic is centrally situated on Gerona Street, placing guests close to local attractions, shops, and restaurants. The hotel's strategic location allows easy access to the beach and the historic old town of Benidorm. Guests can also benefit from a complimentary shuttle service to and from Alicante airport and train station.

Rooms

The hotel offers 252 spacious and comfortable rooms, equipped with air conditioning, modern bathrooms, and balconies. Single and double rooms are available, each designed to provide a restful environment with necessary amenities like flat-screen TVs and free Wi-Fi. Superior double rooms feature large windows that enhance the natural light, creating a tranquil atmosphere for guests.

Eat & Drink

The buffet-style restaurant serves a variety of hot and cold dishes, including themed menus and vegetarian options. Guests can experience show cooking, where high-quality meats and fish are prepared before them. Additionally, the hotel's bar offers a delightful cocktail menu in a tropical garden setting, enhancing the overall dining experience.

Leisure & Business

The Wellness Centre, themed 'La Gruta,' features a heated swimming pool, sauna, Turkish baths, and a gym, designed for relaxation and fitness. The hotel provides entertainment options, including live music and shows aimed primarily at adults. For business clients, two versatile event rooms are available, accommodating various layouts for meetings or social gatherings.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double or Twin Room Pool View

Max:

3 persons

25 m²

Bed options:

3 Single beds

Pool view

Heating

Balcony

room details

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Single Room

Max:

1 person

15 m²

Bed options:

1 Single bed

City view

Heating

Balcony

room details

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Twin Room

Max:

2 persons

24 m²

Bed options:

2 Single beds

City view

Heating

Balcony

room details

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Getting around

A list of all available modes of transport

City Centre

Benidorm300 m

Airports

Alicante (ALC) 59.2 km

Train

Tram Station Benidorm 1.6 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Variety!

“The food offered during our stay was excellent, with a diverse selection that was always fresh and beautifully presented.” view full review

Excellent Service!

“Every interaction with the hotel staff was a pleasure; their attention to detail and willingness to assist made a big difference in our experience.” view full review

Relaxing Oasis!

“The spa facilities were truly a highlight; the ambiance was calming and the treatments were rejuvenating, allowing us to unwind completely.” view full review

Great Gym!

“The fitness center was well-equipped with modern machines and a space that motivated me to stick to my workout routine while on vacation.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Locker room
Lift
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Air conditioning
Heating
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Gerona, 9-11, Benidorm, Spain, 03503

Map view

street view

Gerona, 9-11, Benidorm, Spain, 03503

City landmarks

El Casco Antiguo de Benidorm

940 m

Plaza Castelar 1

Mediterranean Balcony

1.1 km

Amusement Park

Aqualandia

2.5 km

Calle de Tomas Ortuno

Boca del Calvari Museum

930 m

Church

Church of San Jaime and Santa Ana

1.1 km

Beach

Playa de Levante

990 m

Park

L'Aiguera Park

1.3 km

Square

Placa del Castell

930 m

Calle Almadrava n 17

Exposicion Los Clicks Toman Benidorm

720 m

Aquarium

Mundomar

2.5 km

Paseo Colon

Centro Cultural Maritimo

940 m

Pub & club scene

810 m

Casino

Casino Mediterraneo Benidorm

1.3 km

Puerto Deportivo

1.1 km

Plaza Castelar

church of Saint James and Saint Anne

890 m

Av. del Mediterráneo

Benidorm Train Vision

670 m

Beach

Cala Tio Ximo

2.8 km

Museum

Museo Municipal de la Boca del Calvari

810 m

Museum

Casa Museo l'Hort de Colon

770 m

Night club

Penelope

1.2 km

Playa de Mal Pas

1.2 km

03501 Benidorm

Elche Park

1.2 km

Nearby

C/Joaquim Costa 39

Benidorm Old Town

410 m

Square

Plaza triangular

510 m

Park

Parque de Elche

390 m

Amusement Park

Festilandia

370 m

Via Emilio Ortuno 19 Bajos

Benidorm Aventures

480 m

Av. del Mediterráneo

Bus Panoramico Turistico

370 m

Calle Ibiza

Lockdown Escape Room

520 m

Night club

Bahamas

600 m

Restaurants

Nor Cocina Noruega

0 m

Calle de Gerona 6

India Gate

150 m

Calle Gerona 2/14

Restaurante Authentic

70 m

Calle Gerona 11

Spice of Life

170 m

Calle Doctor Orts Llorca 11

Ristorante Coliseo Pizzeria

160 m

Avenida de Mediterraneo 9

El Canto Restaurant

100 m

Calle Gerona 2

Agir Restaurante

160 m

Avenida Mediterraneo 11

Kokona Restaurant & Lounge

120 m

Calle de Gerona 11 Local 14

GNAM GNAM Mangio Italiano

120 m

Calle Gerona 2 Local 6

Beer House

180 m

Avenida del Mediterraneo 11A

Pizzeria Toscana

170 m

Calle Gerona 3

El Estofado

200 m

Avenida Dr Orts Llorca

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

7.4/10

Very good

Rooms

7.0

Location

8.0

Service

7.3

Dining

6.7

Ted

United Kingdom, April 2024

6.8/10

I stayed at the hotel and had a mixed experience. The room was spacious and well-equipped, with free amenities and bonus perks for booking directly. However, the view was disappointing due to construction next door. The service was efficient, but the dining options were not always satisfying. The location was convenient but lacked some desired features, and the facilities were hit-and-miss.

Rooms

6.0

My room on the 2nd floor overlooked a road with a balcony facing a construction site next door. It was spacious and had all the necessary amenities, including a complimentary fridge and air conditioning. Booking directly came with free transfers, a drink, spa access, and a ticket to The Benidorm Palace for a Surreal Show.

Service

8.0

The service was courteous and efficient, especially since the hotel owners, Servigroup, were involved. They offered various services like room service, dry cleaning, housekeeping, laundry, and a welcome drink.

Location

7.0

The hotel overlooked the pool area with a partial view of the sea. It was close to English bars and a couple of blocks from the beach, making it convenient without the noise. However, the pool area was small and often shaded. The dining area felt more like a canteen, even though the staff were friendly.

Dining

6.0

The meals were of a decent standard with familiar options. However, they were not always served hot, and the breakfast could use more variety, especially later in the morning. The Indian food was a highlight for me.

Facilities

7.0

The facilities were a mix. While the hotel promised various amenities, such as spa access and free transfers, the overall experience was inconsistent.

John

United Kingdom, July 2023

6.6/10

I had a mixed experience at this hotel. The rooms, although a bit dated, were clean and spacious with a great power shower, but I recommend avoiding the first floor due to the view. The location was fantastic, conveniently situated near both the old town and the beach, offering a perfect base for exploring. However, the service was a letdown with some staff lacking in attentiveness and efficiency. The dining experience was a hit and miss, with rushed service but delicious food. Overall, a decent stay with some room for improvement.

Rooms

7.0

The rooms were a bit dated but clean and spacious, with a great power shower.

Service

5.0

Although some staff were friendly, the overall service lacked attentiveness and efficiency.

Location

8.0

The location was excellent, close to both the beach and the old town, making it convenient for exploring.

Dining

7.0

The dining experience was a mix of rushed service and delicious food.

Facilities

6.0

The hotel provided basic facilities, nothing extraordinary.

Robert

United Kingdom, June 2023

8.0/10

I had a great stay at this hotel. The rooms were spotless and had a small balcony with a table and 2 chairs, although a bit dated but exceptionally clean and well-maintained. The service was very friendly and helpful, and the location was excellent, just a short walk from the old town and the beach. The dining experience could use some improvement, but overall, a comfortable and pleasant stay.

Rooms

8.0

The rooms were spotless, with a nice balcony and well-maintained.

Service

9.0

The staff were very friendly and helpful throughout my stay.

Location

9.0

The hotel's location was very central, close to the beach and the old town.

Dining

7.0

The dining experience was average, with room for improvement in the breakfast options.